News
On January 13, 2012, the management system at Credit Bureau of Canada Collection's New Westminister office was certified to ISO 9001:2008. Credit Bureau of Canada Collections remains certified in all sites to ISO 9001:2008. Every employee at CBCC plays a role in understanding and contributing to our Quality Management System.
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On January 12th 2011, the management system at Credit Bureau of Canada Collection’s St. Catharines office was certified to ISO 9001:2008. Credit Bureau of Canada Collections is now certified in all sites to ISO 9001:2008 and is committed to continually improving our Quality Management System.
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On December 31st 2009, the management system at Credit Bureau of Canada Collection's Mississauga and Montreal offices were certified to ISO 9001:2008
ISO 9001 is an international quality standard developed by the International Organization for Standardization (ISO).
ISO 9001 is based on the following eight Quality Management Principles, which can be applied to improve organizational performance:
Customer focus
Leadership
Involvement of people
Process approach
System approach to management
Continual improvement
Factual approach to decision making
Mutually beneficial supplier relationships